Secure payment options
Alpaca Online Shop
Your Options
We offer you a wide selection of secure payment options. We do not charge any fees for the different payment methods.
Below you will find more information about each payment type. If you have any further questions, please contact our Customer Service.
Payment information
You can securely pay with your credit card at any time with us. We accept all credit cards from providers MasterCard, Visa, American Express, Discover, and Diners. Your credit card will only be charged once your order has been shipped.
Refund
As soon as you inform us of the cancellation of the contract, the refund will be processed within fourteen days. We will credit the corresponding value of the goods back to the originally charged credit card.
High Security for Credit Card Payments
Your credit card information and personal data are transmitted according to the highest security standards. By authenticating according to the 3DS standard, we guarantee you a secure processing of the credit card transaction.
If you already have a PayPal account, you can select the payment method PayPal at the end of the ordering process (in step 4). You can then log in to PayPal and complete the payment.
Refund
Once you have informed us of the cancellation of the contract, the refund will be processed within fourteen days. We will credit the corresponding value of the goods to your PayPal account.
You can securely pay with Apple Pay at any time.
Simply select the payment option "Credit/Debit Card" in step 4 of the checkout.
Refund
Once you have informed us of the cancellation of the contract, the refund will be processed within fourteen days. We will credit the corresponding value of the goods to the originally charged credit card.
High security when paying with credit card
Your credit card details and personal information are transmitted according to the highest security standards. By authenticating according to the 3DS standard, we guarantee you a secure processing of the credit card transaction.





